Table of Contents
Terms of Service
Welcome to the PharmaPlus platform. These Terms and Conditions govern your use of our services and establish the legal framework for our relationship as your pharmaceutical intermediary.
Company Information
Company: PharmaPlus Holdings Ltd
Registration: England No. 16355162
Address: 195 Whiteladies Road, Bristol, England
Effective Information
Effective Date: January 2025
Last Updated: January 2025
Version: 1.0
Important: By accessing or using PharmaPlus services, you agree to be bound by these Terms and Conditions.
Acceptance of Terms
Agreement to Terms
By registering for, accessing, or using the Platform or Services, Clients agree to be bound by these Terms and Conditions and our Privacy Policy.
Affirmative Acceptance
PharmaPlus may require affirmative acceptance (e.g., by clicking I Agree) before permitting access to certain features of the platform.
Scope of Services
What We Do
- Act as intermediary and payment facilitator
- Connect individuals with healthcare providers
- Facilitate payments and orders for pharmaceutical products
What We Don‘t Do
- We do not sell, prescribe, or dispense medications
- We do not provide medical advice or clinical services
- Information provided is for informational purposes only
Client Obligations
Accurate Information
Provide accurate, complete, and current information when registering and placing orders.
Legal Compliance
Ensure compliance with all applicable laws, regulations, and professional standards.
Account Security
Maintain confidentiality of account credentials and notify us immediately of any unauthorized access.
Prohibited Activities
- • Fraudulent or deceptive practices
- • Violation of applicable laws or regulations
- • Unauthorized access to systems or data
- • Interference with platform operations
- • Distribution of malicious software
- • Harassment of other users or staff
- • Misrepresentation of identity or credentials
- • Commercial use without authorization
Payment Terms
Payment Processing
• All payments are processed securely through authorized payment gateways
• Payment must be received before order processing begins
• We accept major credit cards, debit cards, and bank transfers
• Currency conversion fees may apply for international transactions
Refund Policy
• Refunds are subject to our separate Refund Policy
• Processing fees may be non-refundable
• Refund timeframes vary by payment method
• Partial refunds may apply in certain circumstances
Pricing and Fees
| Service Type | Fee Structure | When Charged | |
|---|---|---|---|
| Platform Service Fee | 5-10% of order value | Upon order placement | |
| Payment Processing | $1.50 per transaction under $10.00 | $2.50 per transaction over $10.00 | With each payment |
Privacy & Data Protection
Data Handling Commitment
We are committed to protecting your personal data and privacy in accordance with UK GDPR, Data Protection Act 2018, and other applicable data protection laws.
Key Principles
Data We Collect
- • Personal identification information
- • Health and medical information
- • Payment and billing details
- • Platform usage data
How We Use It
- • Service provision and fulfillment
- • Communication and support
- • Legal compliance and safety
- • Platform improvement
Your Rights
- • Access and portability
- • Rectification and erasure
- • Restriction of processing
- • Withdraw consent
Intellectual Property
Our Rights
• Platform design, software, and technology
• Trademarks, logos, and brand elements
• Content, documentation, and materials
• Proprietary algorithms and processes
Your Rights
• Limited license to use our platform
• Ownership of your submitted content
• Right to access your data
• Permitted use within terms
Restrictions
Prohibited Uses:
- • Reverse engineering or decompiling
- • Creating derivative works
- • Commercial redistribution
- • Removing proprietary notices
Copyright Compliance:
- • Respect third-party IP rights
- • Report infringement promptly
- • Provide accurate licensing information
- • Obtain necessary permissions
Limitation of Liability
Important Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PHARMAPLUS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Liability Caps
Exceptions
Indemnification
Client Indemnification
Clients agree to indemnify, defend, and hold harmless PharmaPlus, its officers, directors, employees, and agents from and against any claims, damages, losses, or expenses arising from:
Covered Claims
- Breach of these Terms and Conditions
- Violation of applicable laws or regulations
- Infringement of third-party rights
- Use of services beyond authorized scope
Defense Obligations
- Prompt notification of claims
- Cooperation in defense strategies
- Payment of reasonable attorney fees
- Settlement only with mutual consent
Contact Information
Get in Touch
General Inquiries
For general questions about our services
info@pharmaplus.uk
Response within 24 hours
Legal & Compliance
For legal matters and compliance issues
legal@pharmaplus.uk
Response within 48 hours
Customer Support
For account and service support
support@pharmaplus.uk
Response within 20 minutes
Postal Address
PharmaPlus Holdings Ltd
195 Whiteladies Road
Bristol, England
United Kingdom
Company Registration No. 16355162
Business Hours
Important Notice
These Terms and Conditions constitute the entire agreement between you and PharmaPlus Holdings Ltd. If you have questions about any provision or need clarification, please contact our legal team before using our services. By continuing to use our platform, you acknowledge that you have read, understood, and agree to be bound by these terms.